Outstanding lunch and service at Alain Ducasse at The Dorchester
Recently I was fortunate enough to be taken to Alain Duccasse’s
3 star Michelin restaurant for lunch. It was an absolute treat which was
thoroughly enjoyed by myself and my husband!
We opted for the 7 course tasting menu (and yes you can
manage it)! Every single mouthful was amazing and so beautifully presented,
that you felt a sense of guilt to eat it; but once you did, it was mind-blowing!
We both agreed that the “sauté gourmand of lobster and truffled chicken
quenelles” (which has not moved from the menu since Monsieur Ducasse arrived at
the Dorchester), was out of this world! You could truly taste every flavour and
we would have happily eaten more!
Not only was the food fantastic but equally so, the service;
which was simply outstanding, friendly, warm and unobtrusive, nothing was too
much trouble! From the moment we arrived the team around us made us feel very
welcome and looked after. We would definitively return not only for the
stunning cuisine but the sincere welcome you are given
As we know, we should never take for granted that business
will simply arrive on our doorstep, look after your customers and they will
look after you!
As a mystery shopper, with my eyes everywhere, very often my
role highlights the focus areas required to improve customer service, however,
I still enjoy fantastic service and cannot fault Alain Ducasse and his team at
The Dorchester! It was a truly memorable experience in every way that I wished to
share with you!
For more information on mystery shopping and improving
customer service, please visit the website:
